Frequently Asked Question

lovethee Blog

Q: What products can you do?

A: We are specialized for animatronic dinosaur, animatronic animal, walking dinosaur costume, dinosaur rides, dinosaur skeleton replica, intelligent robot, and other entertainment items, museum equipment, etc. Our products are widely adopted by theme park, amusement park, and various museums, etc.

 

Q: What service can you provide?

A: Besides making products, we can provide design, arrange shipment, installation and maintenance to all our customers.

 

Q: Can your products be customized?

A:Yes, for all of our products, the size, shape, color and movement can be tailor-made to your requirements.

 

Q: What about your price?

A: It depends on different design, size, surface requirement, movement, function, etc, beside, the total order quantity is also taken into consideration.

 

Q: What certificates you get?

A: We have CE, ISO and Import & Export certificate, etc.

 

Q: What about the transportation?

A: By sea, air, land are all ok. It depends on you. We have cooperated with several professional shipping forwarders. We can check price and arrange shipment for you. If you have forwarder, let them ship the goods is also OK.

 

Q: What payment and trade terms you accept?

A: For payment, we accept L/C, D/A, D/P, T/T, Western Union, Money Gram, Escrow, etc. For trade terms, we accept FOB, CIF,EXW, DDP, etc.

 

Q: How do I pay for you?

A: You pay 40% total contract as deposit, 60% balance before shipment. (You can check whether our products are corresponding to the signed contract or meet with your requirement, if not, we will re-make the products for you unti you are satisfied before you make the final payment.)

 

Q: How long will take for production and deliver?

A: Production time will take 30-60 days depends on quantity and different products. Delivery time will be 7days by air, 35-45 days by sea.

 

Q: What about installation?

A: Usually we will dispatch several engineers to your site to do installation

 

animatronic dinosaur faq