FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Service Information

What products can we do?

We are specialized for animatronic dinosaur, animatronic animal, walking dinosaur costume, dinosaur rides, dinosaur skeleton replica, intelligent robot, and other entertainment items, museum equipment, etc. Our products are widely adopted by theme park, amusement park, and various museums, etc.

What service can we provide?

Besides making products, we can provide design, arrange shipment, installation and maintenance to all our customers.

Can we products be customized?

Yes, for all of our products, the size, shape, color and movement can be tailor-made to your requirements.

Price & Payment Information

What is the price for your product?

The price of the animatronic dinosaurs will be in term of the specific request of client.

The price is varied by size, movements, colors, posture, skin colors, and skin patterns.

The client tells us what dinosaur looks like and how it moves to interact with audience, and the price will be provided upon the completion of above required information.

Payment term?

You need to pay 40% total contract as deposit, 60% balance before shipment. (You can check whether our products are corresponding to the signed contract or meet with your requirement, if not, we will re-make the products for you unti you are satisfied before you make the final payment.)

What payment and trade terms you accept?

For payment, we accept L/C, D/A, D/P, T/T, Western Union, Money Gram, Escrow, etc. For trade terms, we accept FOB, CIF,EXW, DDP, etc.

Quality & Others

How do I place an Order?

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Is the sound for your dinosaurs synchronized to the mouth movements of the dinosaurs?

Yes. Through our particular design, the mouth will gradually move first, and then sound follows immediately afterward, making it look like the dinosaur opened its mouth a little before sound off.

The sound ends as the mouth closes.

The length of soundtrack is critical to the synchronization as well, so we have professional sound engineer to compose a right soundtrack to fit the time frame of mouth movement and the personality of the dinosaur.

 

What infrastructure are needed to operate the dinosaurs?

No special conditions are required as long as the power supply can be 110V or 220V.

If there are strong winds often or periodically, concrete ground might be helpful to bury and firm the support frame of the large size dinosaur and prevent it being tripped over from high speed winds.

Will your dinosaur be waterproof?

Yes. Dinosaur is waterproof by coating silicone rubber through three times to five times.

Control enclosures are all disguised in a fiberglass rock, the rock prevents the controller from rain.

Applied sensors are waterproof, each sensor also is disguised in a small stone (fiberglass decoration).

Quality & Delivery

What certificates you get?

We have CE, ISO and Import & Export certificate, etc.

How long will take for production and deliver?

Production time will take 30-60 days depends on quantity and different products. Delivery time will be 7days by air, 35-45 days by sea.

Why do you spend a longer time in the production compared to other suppliers?

We are focusing on “quality” instead of “quantity”, and product in high quality needs more time.

The reasons are displayed:

1) to order reliable and qualified pneumatic actuators and electrical actuators from our suppliers, the parts are shipped overseas to China;

2) to design the customized motions and posture of dinosaur in order to meet different needs of client;

3) to spend enough time in welding and testing joints to ensure the quality and strength of the weld;

4) will run the mechanical frames for 72 hours for mechanical and electrical checks and testing;

5) to paint the skin colors and skin patterns of dinosaur strictly followed by the picture provided by the client;

6) to proceed reliability test upon the completion of the production for another 100 hours.

How do you assure the quality of your dinosaur?

Qualification of Materials: we source pneumatic actuators from the Germany company FESTO(a worldwide leading supplier of pneumatic and electrical automation technology).

The steels must be qualified for meeting requirements of the Chinese National Standard and must be free of inferiors. Electrical parts and components will be examined to exclude any defects.

Welds: our engineers will be dedicated to ensure a complete melting and interactions between the base material, filler material, and flux material.

The site manager along with engineer superior will be responsible for inspecting the reliability of welding points.

At the end of this stage, all welds will be free of defects such as: gas inclusions, lack of fusion, incomplete penetration, cracks, and non-metallic inclusions.

Frames Testing: we test frames upon the completion of mechanics and electrical controls, continous observation and record are required.

If any issues are found during the process, we will correct it immdiately.

Electrical Safety Check: include ground resistance testing, insulation resistance testing, electrical strength testing, etc.

Finished Product Testing for 100 hours

Will your dinosaur be capable of withstanding extreme weather conditions, such as frozen, hot?

Yes. In extreme weather conditions, the electronics inside the control enclosures are very possibly affected under subzero and hot weathers,

So we have designed a thermostat in the control box, the device starts to make the built-in calorifier warm the entire controller while ambient temperature goes below 2°C and to stop working while the temperature reaches 5°C.

Also, in order to prevent an overheat of controller under hot weather, the built-in mini fan can keep the system cool.

Quality & Others

What about the transportation?

By sea, air, land are all ok. It depends on you. We have cooperated with several professional shipping forwarders. We can check price and arrange shipment for you. If you have forwarder, let them ship the goods is also OK.

What about installation?

Usually we will dispatch several engineers to your site to do installation.